The New York City Department of Small Business Services (SBS) is a vibrant, client-centered agency whose mission is to serve New York’s small businesses, jobseekers and commercial districts. SBS makes it easier for companies in New York City to start, operate, and expand by providing direct assistance to business owners, supporting commercial districts, promoting financial and economic opportunity among minority- and women-owned businesses, preparing New Yorkers for jobs, and linking employers with a skilled and qualified workforce. SBS continues to reach for higher professional standards through innovative systems, new approaches to government, and a strong focus on its employees.
About the Worker Cooperative Business Development Initiative: The Worker Cooperative Business Development initiative will support the creation of jobs in worker cooperatives by coordinating education and training resources and by providing technical, legal, and financial assistance. The initiative will fund a comprehensive citywide effort to reach cooperative entrepreneurs, provide for the start-up of new worker cooperative small businesses, and assist existing cooperatives. The initiative will offer workforce development and concrete skills for unemployed, underemployed and discouraged workers in high-needs neighborhoods.
Job Description: The Program Manager oversees efforts and initiatives designed to sustain and enhance the level of service delivery provided to worker cooperatives and entrepreneurs. The responsibilities of the Manager are both strategic, in developing best practices and processes, and operational, in creating quality, consistency and accountability across all service providers. This is an exciting opportunity for a strategic leader to manage all day-to-day strategy, operations, and partnership development for the initiative as well as provide ongoing leadership, vision, and support for all service provider staff as they strive to develop and grow the impact of the services they deliver.